Posts

How To Keep Zombie Sentences From Infecting Your Writing

I’ve previously warned of the dangers of writing with vampire words – those useless words and phrases that latch on to sentences and bleed them dry of meaning and vitality; bloodsuckers like “focus” and “prioritize” and “process.”

In sticking with the horror theme, this post is about zombie sentences, those lifeless clumps of words that lurch and stagger through memos, emails, white papers and reports. Like zombies, these sentences drag themselves across the page, shuffling along without any real animate spark or personality.

Specifically, I’m talking about passive voice, the default construction for too much business writing. What’s passive voice? It’s when a noun that would be the object of an active sentence instead becomes the subject of the sentence. For example:

Active voice: Michonne cut off the zombie’s head. – The subject is Michonne, who acts on the object (the zombie’s head).

Passive voice: The zombie’s head was cut off by Michonne. – Here the zombie’s head occupies the usual position of grammatical subject and Michonne switches to the spot usually occupied by the object.

Well, so long as the zombie is decapitated, who cares?

You should.

In most cases, passive voice weakens your writing, robbing it of clarity, energy and momentum. It also implies a lack of ownership and responsibility. Consider the usual politician’s copout: Mistakes were made. The implication is that no one made the mistake; it just happened.

Like a solitary zombie, a single passive sentence does not pose much danger. But in large numbers, zombie sentences can overwhelm and devour the brains of any reader. Consider the following:

A meeting was held to discuss Q3 results and to plan initiatives for the coming year. Reports from the relevant committees were delivered and discussed by attendees. It was decided that the reports would be combined and presented to the C-suite in preparation for a companywide strategy. Further deliberations were postponed until the next meeting. Lastly, it was agreed that the Cinnabon order would be doubled for the next meeting.     

Horrible, isn’t it? Sentences barely alive, yet relentless in their tedium.

It’s not uncommon for vampire words and zombie sentences to come together to form some truly ghastly writing: A consensus was reached to strategically leverage the assets in a focused implementation. This sort of writing calls for mobs with torches and pitchforks.  

Passive voice can be sneaky. You know how in every zombie movie someone gets bitten and keeps it a secret and no one knows until the victim turns full zombie and attacks? Passive voice also can go undetected until the damage is done.

How to spot passive voice? Look for a form of “to be” (is, are, am, was, were, has been, have been, had been, will be, will have been, being) followed by a past participle (a form of the verb that typically ends in –ed), and you have passive voice, i.e. We have all been chased and bitten.

If that sounds too much like grade school grammar, here’s a simpler way that uses zombies to detect zombie sentences. If you can tack the phrase “by zombies” to the end of a sentence and it still makes sense, then you have passive voice.

The research was analyzed and a final report was delivered to the client . . . by zombies.

A search for the CEO’s replacement was initiated . . . by zombies.

Neat, huh? It’s like getting zombies to eat each other instead of us.

On TV, there is no cure for the zombie virus; the only recourse is a bullet to the brain. But there is a happy ending in business writing. Zombie sentences can be restored to life and it’s usually quite easy to do. The antidote? Use active voice, the old subject/verb/object sentence structure.

Instead of “The research was analyzed and a final report was delivered to the client” try “We analyzed the research and delivered a final report to the client.”

Instead of having something being done to someone, have someone do something.

“Further changes were made to the logo by the artist” becomes “The artist made further changes to the logo.” Cured! 

Of course, there are times when it’s a good idea to use passive voice, just as it’s allowed — once in a great while — to let a zombie live. (Remember the end of Shaun of the Deadwhen Shaun chains up Zombie Ed so they can still play video games?) Here’s when passive voice works:

  • When you don’t know who did something or want to de-emphasize who did it: The quarantine was put into place too late to stop the outbreak.
  • To emphasize an object: A zombie herd was spotted crossing the highway.

The outbreak of zombie sentences has reached pandemic levels. Keep your writing clean and aim for the head.

Guidelines for a Darn Good Press Release Headline

Editors and journalists get a ridiculous number of press releases in their inbox every day. It isn’t just this week’s news that a press release completes with it’s releases from prior weeks, being re-sent and re-packaged to find new coverage. It’s a tough, competitive world for each press release. Even if you have a newsworthy story, getting eyes on it isn’t always easy. For yours to win, you need a great press release headline that grabs attention, tells a complete story, and makes a reader want to know more.

What is seen first is of utmost importance. Here are some tips for crafting a headline for a press release that maximizes its chance to earn meaningful coverage.

Don’t Clickbait. Do What Newspapers Do.

Baiting people into clicking on terrible stories is a social media norm, popularized by scam websites, gossip rags, and less-than-reputable news sources. And, quite frankly, it isn’t a tactic that works well for educated readers such as those in healthcare IT. While an interesting or fun headline is fine, a journalist isn’t going to be enticed to read a press release unless they know exactly what the press release is about.

Like newspapers and reputable online sources, the headline needs to be a summary of the story, whatever it is. The who, what, when, and where need to exist in the headline. The why is something that can be left for the reader to discover, but the entire “in a nutshell” version of a press release needs to exist in the headline. The selling point of your press release should be its inherent newsworthiness.

Support Your News with Data

If you can, give specifics on your news. If a product showed a 10 percent improvement of patient satisfaction scores in a pilot study, that should be in the headline. If specific numbers exist and they’re impressive, show them off. Burying specifics in the text of a press release is meaningless when the goal of a press release is to earn media coverage anyway.

If you don’t have data, avoid assertive claims. Unless you back them, they shouldn’t be in the headline, since that is just asking for a journalist to press the issue. But when you can, having specific data and numbers is always welcome, since that’s ultimately the meat of any story.

Take an Active Voice

Let me correct what I said above: Product X Shows 10 Percent Rise of Satisfaction in Study. Even if this news is in the past or it’s old news, stick to active voice. Always take the philosophy when writing a headline that this is happening right now. That sends a message that this story is ongoing, worth attention, and hasn’t been covered yet all of which are necessary to earn media coverage.

Don’t Be Afraid to Have Fun

Have you checked the President’s Twitter feed? This is the era of informal communication. The days of a stoic, professional headline for press releases is over. Don’t be afraid to have fun and show a little personality, especially if that’s consistent with your company branding. Even though press releases seem like a formal event blasted through professional channels, they can still be fun. There are no rules here, and creativity is definitely welcome. In fact, a creative, fun headline may help your release standout, especially when a hard news angle isn’t particularly applicable.

Write the Header Last

When I write a press release, I use an ALL CAPs, nonsensical placeholder title, until it’s time to write the real thing. Once the full press release body is written, it’s then that I am able to summarize the story content and get a sense of its tone which is what a headline is supposed to do. It may seem counter-intuitive to work the header last, but it’s an almost necessary part of the press release writing process. A press release headline comes after the story, because if it’s written right, it contains a one-sentence summary of what’s to come.