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How To Keep Zombie Sentences From Infecting Your Writing

I’ve previously warned of the dangers of writing with vampire words – those useless words and phrases that latch on to sentences and bleed them dry of meaning and vitality; bloodsuckers like “focus” and “prioritize” and “process.”

In sticking with the horror theme, this post is about zombie sentences, those lifeless clumps of words that lurch and stagger through memos, emails, white papers and reports. Like zombies, these sentences drag themselves across the page, shuffling along without any real animate spark or personality.

Specifically, I’m talking about passive voice, the default construction for too much business writing. What’s passive voice? It’s when a noun that would be the object of an active sentence instead becomes the subject of the sentence. For example:

Active voice: Michonne cut off the zombie’s head. – The subject is Michonne, who acts on the object (the zombie’s head).

Passive voice: The zombie’s head was cut off by Michonne. – Here the zombie’s head occupies the usual position of grammatical subject and Michonne switches to the spot usually occupied by the object.

Well, so long as the zombie is decapitated, who cares?

You should.

In most cases, passive voice weakens your writing, robbing it of clarity, energy and momentum. It also implies a lack of ownership and responsibility. Consider the usual politician’s copout: Mistakes were made. The implication is that no one made the mistake; it just happened.

Like a solitary zombie, a single passive sentence does not pose much danger. But in large numbers, zombie sentences can overwhelm and devour the brains of any reader. Consider the following:

A meeting was held to discuss Q3 results and to plan initiatives for the coming year. Reports from the relevant committees were delivered and discussed by attendees. It was decided that the reports would be combined and presented to the C-suite in preparation for a companywide strategy. Further deliberations were postponed until the next meeting. Lastly, it was agreed that the Cinnabon order would be doubled for the next meeting.     

Horrible, isn’t it? Sentences barely alive, yet relentless in their tedium.

It’s not uncommon for vampire words and zombie sentences to come together to form some truly ghastly writing: A consensus was reached to strategically leverage the assets in a focused implementation. This sort of writing calls for mobs with torches and pitchforks.  

Passive voice can be sneaky. You know how in every zombie movie someone gets bitten and keeps it a secret and no one knows until the victim turns full zombie and attacks? Passive voice also can go undetected until the damage is done.

How to spot passive voice? Look for a form of “to be” (is, are, am, was, were, has been, have been, had been, will be, will have been, being) followed by a past participle (a form of the verb that typically ends in –ed), and you have passive voice, i.e. We have all been chased and bitten.

If that sounds too much like grade school grammar, here’s a simpler way that uses zombies to detect zombie sentences. If you can tack the phrase “by zombies” to the end of a sentence and it still makes sense, then you have passive voice.

The research was analyzed and a final report was delivered to the client . . . by zombies.

A search for the CEO’s replacement was initiated . . . by zombies.

Neat, huh? It’s like getting zombies to eat each other instead of us.

On TV, there is no cure for the zombie virus; the only recourse is a bullet to the brain. But there is a happy ending in business writing. Zombie sentences can be restored to life and it’s usually quite easy to do. The antidote? Use active voice, the old subject/verb/object sentence structure.

Instead of “The research was analyzed and a final report was delivered to the client” try “We analyzed the research and delivered a final report to the client.”

Instead of having something being done to someone, have someone do something.

“Further changes were made to the logo by the artist” becomes “The artist made further changes to the logo.” Cured! 

Of course, there are times when it’s a good idea to use passive voice, just as it’s allowed — once in a great while — to let a zombie live. (Remember the end of Shaun of the Deadwhen Shaun chains up Zombie Ed so they can still play video games?) Here’s when passive voice works:

  • When you don’t know who did something or want to de-emphasize who did it: The quarantine was put into place too late to stop the outbreak.
  • To emphasize an object: A zombie herd was spotted crossing the highway.

The outbreak of zombie sentences has reached pandemic levels. Keep your writing clean and aim for the head.

Why Are You Reading This?

News Flash: There is a lot of written content on the web. That means it is challenging to grab a reader’s attention and even more difficult to hold it. One study, from way back in 2014, found online readers generally click away after 15 seconds. Five years and billions of smartphones later, it’s probably closer to 12 or 11 seconds.

That’s why when creating PR or marketing content, we constantly need to consider the reader first. Certainly, companies have their own goals for every content piece they create, but the reader’s experience, what’s meaningful to them and their goals for reading your content must be the first priority.

Here’s how to grab a reader’s attention in written content and hold it to the last word.

Identify your reader

This is the most important question. Whether crafting a thought leadership article, email blast or white paper, it needs to be laser-focused on who the reader is because as soon as they sense a piece of content isn’t relevant to them, they’ll delete, click or scroll away to something else. It’s a tougher question than it appears. If you set your sights too narrow, you risk alienating a lot of prospects; if you aim too broad, you risk being ignored by everybody.

Headline and lead paragraphs are the most important

What did you think of the headline for this blog post? Did it pique your curiosity? If so, good, because that’s what headlines need to do. Readers typically decide to continue an article after the headline and first few lines, so these two introductory elements are perhaps the most important parts of the content in most writing.

Style matters

The type of content will often dictate what style you use for your headline and lead as well as for other writing choices. A blog post, like the one you’re reading, allows for a little more causal headline, lead and language, but regardless of the style, it needs to be relevant and easy to read. Longer pieces, like white papers, should also move the reader along, even if they are written in a more formal style.

Tell the reader why they should stick with you

There are many ways in those lead paragraphs to encourage the reader to keep reading. Options include presenting a common, pressing problem that they want to solve, asking a provocative question that they will want to answer, or enticing them with ROI. For example, in B2B (and even in B2C) dollar signs always grab readers’ attention. Obviously, if the content has no financial element, then that’s not feasible, but sharing quantifiable numbers automatically establishes interest and often relevance in the reader.

Make every paragraph meaningful

Keep the reader engaged through the entire content piece by putting information in every paragraph that they care about or include actionable data they can begin applying today. The overriding goal of PR and marketing content is, of course, to attract prospects, but writing about only your solution is a turn-off, even presented in a vendor-neutral fashion.

One size does not fit all

I was going to title this subhead: “keep it short,” but one study shows that a 1,600-word length for most pieces is ideal, even for blog posts. Other research contradicts that finding. For a white paper, eBook or byline, that length or longer seems appropriate, but with blog posts, we say keep them shorter and then drive the reader to download the longer content piece.

What nearly all the research says, however, is if it is quality content, the reader will stick with it, regardless of length. In healthcare B2B PR, which is where we at Amendola Communications live, quality content means relevance to the reader, their job or their business. Stay on that track and you’ll have them reading to the last word, which is what I hope you’re doing right now.