Posts

Make your speeches “move the human heart”

As a communications agency for healthcare and healthcare IT companies, Amendola Communications has built a reputation for strong speaker applications. Once a speaking engagement is secured, however, the real fun begins: the preparation of the speech itself.

When looking for inspiration in oratory, one doesn’t have to look further than Winston Churchill.  (Author Andrew Roberts wrote a lengthy biography recently.) You may be saying to yourself:  I’m not making a political speech; I’m not inspiring the British people and the world during the darkest hours of World War II; I’m speaking at HIMSS or another industry event. 

Yet the tenets Churchill employed in his speeches have a universal applicability that can help everyone construct more meaningful speeches.

According to Roberts, Churchill drew inspiration from his 1897 unpublished essay entitled, “The Scaffolding of Rhetoric.”  That piece identified five elements of successful speeches:

  1. Use the best possible words Churchill believed in short, simple words that convey powerful meaning.  He held a great appreciation for words.  No doubt, every journalism major remembers her professors’ admonitions to use strong action verbs and nouns and minimize the use of adjectives and adverbs.  Unlike some of those professors, however, Churchill did not place a limit on the number of words in a sentence of oratory, provided they contribute to a logical cadence
  • Listen to the sounds of words and how they influence the human brain.  Shakespeare had much influence on Churchill and what he wrote. The latter recommended writing out speech notes and practicing speeches aloud before deliverance.  Martin Luther King also understood the impact of sound.  To wit: “There comes a time when the cup of endurance runs over and men are no longer willing to be plunged into the abyss of despair.”
  • Build arguments and evidence into a steady crescendo to help one’s audience arrive at the conclusion. Make sure the speech builds upon its points and doesn’t have too many diversions
  • Use analogies Churchill believed in “translating established truth into simple language,” Roberts said. This is an effective technique for both speeches and the written word.  Put the speech into the context of the larger things in life and give people reason to think about their connections
  • Arouse emotion Churchill used exaggerated language and hyperbole that did not always sit well with his fellow politicians nor his audiences at large; however, Churchill had a self-mocking quality about him not always realized by his listeners.  Like the use of analogies, emotion can “move the human heart” and force people to really listen, and to change their thinking and their lives

Churchill said: “Of all the talents bestowed upon men, none is so precious as the gift of oratory. He who enjoys it wields a power more durable than the power of a great king.”  Churchill believed that one needed to cultivate a talent for speaking and to practice it diligently.  That’s advice that we can all take to heart.

Teamwork Makes the Dream Work – and Delivers Results

Teamwork Makes the Dream Work and Delivers Results

Everyone knows that success is not created in a vacuum. Teamwork permeates everything we do. In sports, we know the names of some standout players, but it is how they work together that delivers wins.

In public relations and marketing agencies, clients depend on team members to not only know their craft but serve as an extension of the marketing teams. How individual stars execute as part of a larger, cross-functional team is where you will really see results.

What do you need to build a great team? Some of the best groups share a few key elements.

Shared Goals

Being part of a team is entering into a relationship, so remember your parents advice find people with similar goals. Working toward the same objectives builds comradery as well as teamwork. Clearly stating those goals ensures everyone is on the same page.

Complementary Strengths

Having a group of people who are carbon copies of each other, for those of you that remember print forms, is not only boring. It stifles innovation. Remember what Winston Churchill said: “If two people agree on everything, one of them is unnecessary.”

You want people with different experiences and assets to round out your team and bring ideas that you may not have come up with on your own. Identify what characteristics are needed to succeed. Know your strengths and recruit people that have different ones. Then, offer enough autonomy to let each member’s expertise shine.

Communication

Proper communication is the backbone of every good collaboration, so it must take into account people’s personal preferences. Colleagues can each react differently to how information is presented, so it is important to understand the nuances of your team.

Proactive feedback is also important to keeping the team on track. Don’t wait until there is a problem keep responses consistent to prevent issues. The ability to brainstorm, strategize and work through challenges is the result of good team communication. There is also an added bonus created from this trust.

Transparency

This takes communication to the next level. For teamwork to thrive, each member needs to execute off of the same playbook. Ensure your PR and marketing teams are in the know about your organization functionality in development, your key drivers, business decisions motivators, and the skinny on your customers favorite features. This enables teams to proactively act in your best interest and deliver real results.

Individuals can certainly accomplish many tasks from the outside; however, it is like passing to the Patriots Rob Gronkowski the ball will be caught, but maybe not as gracefully. Expertise is not always enough. Transparency removes the handicap and creates synergies that deliver above and beyond your expectations, tapping into resources that will best guide your programs to reach your business goals.

Public relations and marketing are about building your brand in a way that supports overarching business goals creating thought leadership, increasing brand awareness, motivating behavior from select groups. Don’t get lost chasing tactics. Keep your objectives in sight and build the team that will get you there.